Instant Insights

Addressing an Employee Uniform Policy

Posted on November 30, 2012 by Michal Brenneman in Development, Growth, Restaurant

One of the big decisions that restaurants have to make is the way they want their company represented inside the building. Restaurants all have different policies for the dress code expected of their employees, but one thing that is consistent from one place to the other is the desire for...

Isn’t it Time We Give Our Staff a Chance?

Posted on May 28, 2012 by Michal Brenneman in Restaurant, Training

Unfortunately, in many restaurants, the training program consists of getting the new employee in touch with a veteran, and letting the veteran “show them the ropes.” Highly efficient organizations understand that training should be given the appropriate attention, and that it’s going to cost them something to ensure that the...

Economy Schmonomy

Posted on October 18, 2011 by Ben Nighswander in Growth, Restaurant

I continue to hear more and more talk about the current state of the economy from restaurant owners who aren’t doing very well. I also receive calls from restaurant owners who are going gangbuster and looking to franchise their concept. So what’s the difference? I believe that consumer habits are...

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